We are investing in new technology that will allow us to better serve our members through improved security, enhanced functionality, and a stronger foundation for future digital banking enhancements.

Yes. Your accounts, deposits, loans, and personal information will remain secure throughout the upgrade process.

No. All MPS Credit Union branches will be closed on September 1 and September 2 while we complete the upgrade.

Branches will reopen on September 3.

Yes. Your debit or ATM card should continue functioning normally.

Yes. Your credit card should continue functioning normally.

Yes. To ensure uninterrupted access to your funds, direct deposits that would normally be available at the beginning of September are expected to be deposited early, at the end of August.

Online Banking and Mobile Banking are expected to become unavailable beginning the evening of August 31.

Services are expected to be restored by September 7.

No. Account information, transaction history, and balances will not be available through Online Banking or Mobile Banking during the conversion period.

Access is expected to be restored once the conversion is complete.

No. Mobile Deposit services will be temporarily unavailable beginning the evening of August 31 and are expected to return by September 7.

No. Bill Pay services will be temporarily unavailable during the conversion period and are expected to return by September 7.

No. Zelle will be temporarily unavailable during the conversion period and is expected to return by September 7.

No. Shared branching transactions will not be available while the system is offline from September 1-2. Shared branching service is expected to resume on September 3.

Please complete any necessary shared branching transactions before the upgrade begins.

Scheduled ACH transactions and external transfers will process before the conversion begins.

Normal processing is expected to resume once systems are restored.

Yes. All members will receive a paper copy of their August 2026 statement by mail, regardless of whether they currently receive paper statements or eStatements.

While eStatements may be temporarily unavailable during the system upgrade, your August statement will still be delivered to the mailing address we have on file.