Grow Your Skills, Shape Your Future: Reasons to Join Our Organization
At MPS Credit Union, we believe that every individual's journey is unique and that finding the right career path is crucial for personal and professional fulfillment. Whether you are a recent graduate, an experienced professional seeking new challenges, or someone looking to make a career transition, you may be the right person to become part of our exceptional team. Here at our Credit Union, your talents are nurtured, your growth is valued, and your aspirations are realized. Your future starts here with us!
Why should you join:
- Workplace diversity, equity and inclusion
- Employee empowerment and autonomy
- Positive work environment
- Opportunities for growth and development
- We promote a work-life balance
- Recognition and rewards
- Clear purpose and meaningful work
“The right human capital can make a good place, a great place to work.”
Michele Paramore – President / CEO
Our Core Values - C.A.R.E.S
Community - We value all that have a stake in our success! We believe in “people helping people”.
Accountability - We will take responsibility for decisions, actions and results.
Reliability - We will be dependable, trustworthy and authentic.
Excellence - We will strive to achieve the highest possible standards of performance and quality, creating a “First Class” experience.
Service - We will intentionally help others and put their needs first.
MPS Credit Union C.A.R.E.S about our employees, members and community.
Your Career, Your Way: Discover the Benefits of Working Here
As part of the MPSCU community, we are proud to offer benefits that empower you to feel and perform at your very best. Gain access to financial and health benefits, valuable resources, and professional growth. Our goal is to support you in a thriving career where you are excited to be part of our team and make an impact in our members’ lives.
Work Perks & Benefits Include:
- Competitive compensation
- Annual and sick days for full-time employees
- Incentive/Bonus programs
- 401(k) with employer match
- Health, dental, vision, and life insurance for full-time employees
- Short-term and Long-Term disability insurance
- Election of additional insurance products are offered
- 11 paid Federal Holidays for full-time employees
- Credit Union membership
- Professional trainings
- Volunteer opportunities
- Employee discount programs
- Employee assistance program
- Employee referral program
- Opportunities for career advancement
Join Our Dynamic Team: Explore Exciting Career Opportunities!
Opportunities Available:
Are you passionate about delivering exceptional service and building meaningful relationships?
Join our team as a Member Experience Floater at our Main Office. This is a dynamic role designed for individuals who thrive in a member-focused, service environment.
Apply to MPS Credit Union, a supportive team that values professionalism, accuracy, and member satisfaction. Enjoy opportunities to learn and grow, with the potential to earn bonuses and performance-based incentives.
As a Member Experience Floater, you will play a key role in supporting our branches by performing both Teller and Member Services functions based on operational demands. This position offers variety, knowledge, growth, and the opportunity to make a positive impact on our members every day.
The successful candidate will be responsible for:
- Perform teller duties, including processing deposits, withdrawals, transfers, loan payments, cashier’s/official checks, Visa cash, and other financial transactions.
- Balance cash drawer daily and maintain transaction accuracy; identify and report discrepancies in accordance with credit union policy.
- Serve as a knowledgeable resource to members and prospective members by answering inquiries and providing information about accounts, products, services, and credit union policies.
- Handle account maintenance and service requests, including address changes, stop payments, check orders, and account research.
- Investigate and resolve member issues, including card disputes, fraud-related inquiries, and transaction or account research.
- Assist prospective members with processing membership applications, both in person and electronically.
- Provide effective administrative support for loan processing activities, including inputting loan information, assembling and verifying loan documentation, and providing routine loan information (e.g., types of loans and loan products offered).
- Educate members on credit union products and services that best meet their financial needs.
- Deliver an exceptional “member service experience” at all times.
- Provide coverage for teller and member services functions as needed, based on staffing levels, branch traffic, or operational needs.
- Ensure compliance with all credit union policies, procedures, and security standards.
**This position requires travel to other branch locations and availability to work Saturdays from 9:00 a.m. to 1:00 p.m. at designated branches, as requested**
Requirements
- Customer service (1 year)
- Financial services (1 year)
- Banking (1 year, preferred)
- English and Spanish (Required)
- Flexibility and adaptability in supporting multiple operational functions.
- Maintain a professional, organized, and secure work environment.
- Uphold confidentiality and accuracy in all member interactions and transactions.
Apply within our Career Hub or by sending your resume directly to jobs@mpscu.org
MPS Credit Union is an Equal Opportunity Employer
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