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Attention Members: Credit Union Status Update concerning Coronavirus (COVID-19)

Update 7/282020

Due to an overabundance of caution, our Main Office/Branch is currently closed until further notice. Please visit our other branches in Miami Gardens and Pinecrest or visit a shared branching center near you. We apologize for any inconvenience

Update 5/26/2020

As we continue to navigate through the evolving COVID-19 pandemic, our primary goal is for the safety and well-being of our members, team members, and community. We’re all in this together and we are here for you during these unprecedented times. The People Helping People philosophy is more important now than it ever has been and MPS Credit Union is here for you in the best way possible. Please check back frequently, updates will always be available on this page.

  • Branches remain open, Monday – Friday from 10:00 am – 4:00 pm
  • The wearing of masks in branches is mandatory for members and staff
  • Members may be asked to briefly lower their mask for identification purposes
  • The call center is open from 10:00 am – 4:00 pm
  • All branches are closed on Saturdays until further notice
  • Shared branching is available at all branches

We are also here to offer you solutions and options to assist you. Here are ways we can help you financially:

  • If you need to access cash, you may be able to utilize the equity in your home, tap here for more details about our current promotion and to apply
  • Personal Loans up to $7,500 with terms up to 60 months. Personal Loans are unsecured loans and can be used for major purchases, home improvement, debt consolidation, etc. You can apply online, just tap on this link.
  • We are currently offering our $600 No Credit Check Loan without an application fee. Click here to download the application.
  • Loan deferment will provide you a little extra cash and ease the burden of your loan payment. To see which loans we can help you with or have your next payment skipped, please contact us at 305-592-7733 or email [email protected]
  • Credit Card limit increases- if you are in need of a Credit Card limit increase, requests can be submitted by contacting us at 305-592-7733 or by sending an email to [email protected]

We continue to encourage you to utilize our online banking, mobile banking, or access cash from ATMs. You can conduct most transactions including:

Shared branching remains available, but other Credit Unions may be limiting or not processing shared branching transactions. Please call that Credit Union directly or check their website to check if they are accepting shared branching transactions.

In addition, make sure we have your most recent contact information, including your email address, or like us on Facebook for potential updates to our branch schedule.

Thank you for your patience. We are doing everything in our power to help our members. Please stay safe and take care of yourself and your family. That is what matters most right now.

If you have any questions or concerns, please call us at 305-592-7733 or email us at [email protected]. Or, if you would like us to call you, complete this form:
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Update 5/8/2020: Special Message from the CEO 
I hope this message finds you well.

Nothing could have prepared us for the shocking realities of COVID-19 that we’ve all come to call our new normal. 

For many, we are being impacted in ways we have not experienced in our lifetime. These changes have pushed us to evolve, adapt, and engage differently. Though, the one thing that remains unchanged is our mission to provide financial services to our members. It is what the credit union cooperative was built on, it’s what we do every day, and it has never been more relevant than it is now.

MPS Credit union is financially and operationally strong. We have an incredible, dedicated team who have proven to be invaluable and continue to be one of the essential parts of our operation. 

Even in uncertain times, we know making financial decisions continues to be a part of our lives. From everyday banking to getting the financing you need to move forward, we are here for you. 

Our branches remain operational and we have taken precautions to reduce the spread of COVID-19 by installing plexiglass at the teller lines, restricting branch access to only 5 members at a time and providing masks and gloves to our staff members. In addition to our branches, our call center also remains fully operational.  We will continue to follow the most recent protocols from the CDC and the health industry to continue to operate in a safe environment.  

While we continue to stay safe and do our part, we want to encourage you to utilize our online and mobile banking services. They provide access to your accounts at any time from your mobile device, computer, or tablet. Our online services also provide a convenient way for you to apply for a loan or open an additional account.  

MPS Credit Union is proud to have a long-standing presence in the South Florida community.  Helping those in our community is one of MPS’ core values. During these times of uncertainty, we are blessed to witness and partake in the goodness of humanity. 
We have been able to support organizations that are also making an impact in the South Florida community. We recently donated to Redland Ahead Inc.’s Adopt-a-Box program. Redland Ahead, a non-profit farming operation that trains veterans and underserved communities to become farmers partnered with one of Miami-Dade County’s largest packing houses and growers—to support local agriculture and the community during the Covid-19 pandemic.  Funds that were donated are used to support local farms by purchasing their fruits & vegetables to create several family-sized 20lb boxes of produce, which are passed out each Saturday, free of charge, to families in need.

We also took advantage of #GivingTuesday and donated to Nicklaus Children’s Hospital, one of the hospitals in the Children’s Miracle Network, with which credit unions have a long-standing relationship. With our aid, they were able to fortify their hospital against COVID-19 by ensuring the medical professionals at the frontline have the resources they need to keep safe while continuing to heal young patients. Additionally, our donation helped to enhance the clinical environment to better protect all those who turn to Nicklaus Children’s for hope. 
When this process began, we were registering to participate in our local MS Walk. As a team, we were to walk to show our support for one of our own, who is battling this disease. As with many things the walk was modified and was performed virtually. Those who were able to, participated, and a donation was provided to fund research for a cure for Multiple Sclerosis. 

While it is an honor to give to others, we know the strength of our organization would not be what it is today without the support of our members. Thank you for trusting us to serve you, we look forward to providing you the financial resources you need now and in the future. Remember, we’re in this together!

Jace B Reyes
President & CEO


Updated 4/9/2020

While some of you are home, practicing social distancing and frequent hand washing to avoid the Coronavirus, remember that scammers are still busy trying to take advantage of people. Some scammers are pretending to be from the Social Security Administration (SSA), Internal Revenue Service (IRS) or other government agencies. 

Scammers have no shame and are targeting vulnerable people with everything from bogus vaccines, at home tests and financial scams. Here are a few things to look out for:

  • If you qualify for a "stimulus check" and had direct deposit for your tax return last year, then it will automatically be sent to the same account through direct deposit. If you do not have direct deposit, checks will not be sent out before early May.
  • The IRS will not send you an overpayment and make you send the money back in cash, gift cards, or through a money transfer.
  • That’s not the IRS calling, texting, or emailing. The IRS will not contact you to collect your personal information or bank account. It’s a scam.
  • Do not trust caller ID. Scam calls may show up on caller ID as the Social Security Administration and look like the agency’s real number, but it’s not the SSA calling.
  • Don’t verify your Social Security number or any other personal information to anyone who calls out of the blue.
  • SSA will never call to threaten your benefits or tell you to wire money, send cash, or put money on gift cards. Anyone who tells you to do those things is a scammer. Every time. 

Our branches remain open from Monday – Friday from 10:00AM – 4:00PM and closed on Saturdays. Branches are only open for teller transactions such as deposits, withdrawals, cash advances, cashier checks, and loan payments.  

We encourage all members to conduct their banking via online banking, mobile banking or access cash from ATMs. You can conduct most transactions including:
• Deposit checks using the mobile app 
• Pay bills using bill pay 
• Apply for loans and credit cards 
• Check your balances
• Make payments on your loans
• Transfer funds
• Make stop payments
• Sign up for or retrieve e-statements 
• Telephone Banking is available at 305-477-5167 or 1-888-477-1400 

Shared branching remains available, but other Credit Unions may be limiting or not processing shared branching transactions. Please call that Credit Union directly or check their websites to check if they are accepting shared branching transactions. 

In addition, make sure we have your most recent contact information, including your email address or like us on Facebook for potential updates to our branch schedule. 

If you have any questions or concerns, please call us at 305-592-7733 or email us at [email protected]. Or, if you would like us to call you, click here to complete the request form. 

Stay healthy!

For additional information about COVID-19, visit the Centers for Disease Control and Prevention at cdc.gov.


Updated 5/31/2020
We know these are stressful times, but we want you to know that we are here to serve you to the best of our ability while maintaining a safe environment for our staff and members. Our branches remain open from Monday – Friday from 10:00AM – 4:00PM and closed on Saturdays.

Branches are only open for teller transactions such as deposits, withdrawals, cash advances, cashier checks, and loan payments. The lending department will see members by appointment only. Please call 305-592-7733 to schedule an appointment. Member Service transactions will be accommodated online or by phone. We ask that if you need to visit a branch, to please practice “social distancing” and keep a safe distance from your fellow members and credit union employees. Only five members will be allowed in the branch at a time, all others will be directed to wait outside the branch for their turn. We thank you in advance for your cooperation as we try to serve you in the safest way possible.

We encourage all members to conduct their banking via online banking, mobile banking or access cash from ATMS. You can conduct most transactions including:

Shared branching remains available, but other Credit Unions may be limiting or not processing shared branching transactions. Please call that Credit Union directly or check their websites to check if they are accepting shared branching transactions.

In addition, make sure we have your most recent contact information, including your email address or like us on Facebook for potential updates to our branch schedule.

We also want you to know that we are here for you and that if you need any financial assistance with any personal financial hardships. We are currently offering our $600 No Credit Check Loan without an application fee. Click here PDF Downloadto download the application. If you need additional help, please reach out to us and let us know how we can be of assistance.

Finally, beware of scams. Look out for suspicious emails and text messages, medical supply scams, and fraudulent donation sites that may impersonate a company, charity, or government agency. The intent is to convince you to share sensitive information such as usernames and passwords, make purchases or donations on spoof websites, or download malware onto your device by opening a malicious attachment. If you receive a suspicious email or text message, DO NOT respond, click on any links, or open attachments. Verify the authenticity of any website before making a purchase or donation.

Remember, Government agencies will not communicate with you through social outlets, such as Facebook, Twitter or Instagram. In addition, a Government agency will not request a processing fee for a Government grant. Lastly, beware of fake government agencies, a list of official US federal grant-making agencies, can be found at www.grants.gov

If you have any questions or concerns, please call us at 305-592-7733 or email us at [email protected]. Or, if you would like us to call you, complete this form:
Please Contact Me