System Upgrade Information Center
The Journey Begins In
Our new banking experience sets sail on September 1, 2026.
We Are Upgrading Our Banking System
At MPS Credit Union, we are investing in new technology to provide enhanced security, improved digital services, and a stronger banking experience for our members.
As part of this upgrade, we will be transitioning to a new core banking system at the start of September 2026.
While most members will experience little disruption, some services will be temporarily unavailable during the conversion period.
This page will serve as the official source for all updates, important dates, and frequently asked questions.
Important Dates
Wednesday, August 5, 2026: Branch Training Day - To prepare for our system upgrade, select branches will be closed for staff training:
- Miami Gardens Branch: Closed
- Pinecreast branch: Closed
- Doral Branch: Open 10:00 AM – 3:00 PM
Monday Evening, August 31, 2026: Certain digital services will begin transitioning to the new system.
Tuesday, September 1, 2026: All branches closed due to system upgrade.
Wednesday, September 2, 2026: All branches closed due to system upgrade.
Thursday, September 3, 2026: Branches will reopen and resume normal operations.
Monday, September 7, 2026: Most digital services, including Online Banking and Mobile Banking, are expected to be fully restored.
What Should I do Before the System Upgrade?
We recommend that members:
- Review upcoming payments and transfers.
- Ensure they have access to their debit card.
- Plan ahead for any cash needs.
- Download or save any statements or account information they may need during the conversion period.
- Verify their contact information is up to date.
- Any account that has been inactive for the past 12 months, now is a great time to bring it back to life by making a simple transaction before the upgrade.
Frequently Asked Questions
We are investing in new technology that will allow us to better serve our members through improved security, enhanced functionality, and a stronger foundation for future digital banking enhancements.
Yes. Your accounts, deposits, loans, and personal information will remain secure throughout the upgrade process.
No. All MPS Credit Union branches will be closed on September 1 and September 2 while we complete the upgrade.
Branches will reopen on September 3.
Yes. Your debit or ATM card should continue functioning normally.
Yes. Your credit card should continue functioning normally.
Yes. To ensure uninterrupted access to your funds, direct deposits that would normally be available at the beginning of September are expected to be deposited early, at the end of August.
Online Banking and Mobile Banking are expected to become unavailable beginning the evening of August 31.
Services are expected to be restored by September 7.
No. Account information, transaction history, and balances will not be available through Online Banking or Mobile Banking during the conversion period.
Access is expected to be restored once the conversion is complete.
No. Mobile Deposit services will be temporarily unavailable beginning the evening of August 31 and are expected to return by September 7.
No. Bill Pay services will be temporarily unavailable during the conversion period and are expected to return by September 7.
No. Zelle will be temporarily unavailable during the conversion period and is expected to return by September 7.
Scheduled ACH transactions and external transfers will process before the conversion begins.
Normal processing is expected to resume once systems are restored.
Yes. All members will receive a paper copy of their August 2026 statement by mail, regardless of whether they currently receive paper statements or eStatements.
While eStatements may be temporarily unavailable during the system upgrade, your August statement will still be delivered to the mailing address we have on file.
Need Help?
Our team is here to assist you before, during, and after the system upgrade.
If you have questions or need assistance, please contact us:
Contact Center: (305) 592-7733
We appreciate your patience and support as we enhance your banking experience. Thank you for being a valued member of MPS Credit Union.
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